Effective Date: [Insert Date]
At Born Wild Vans, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website or contact us directly.
1. Who We Are
Born Wild Vans Ltd (“we”, “our”, or “us”) is a van conversion company based near Glasgow, Scotland. We specialise in bespoke, handcrafted campervan conversions.
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact information (e.g., name, email address, phone number) when you fill in our contact form or book a call.
- Technical data such as IP address, browser type, and browsing activity via cookies and analytics tools.
- Newsletter preferences if you sign up to receive updates.
We do not collect or store any sensitive personal data.
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide customer support.
- Manage bookings and conversion enquiries.
- Send occasional email updates (only if you have opted in).
- Improve our website through analytics and user feedback.
4. Legal Bases for Processing
We only process your data when we have a legal basis to do so, including:
- Consent – e.g. when you opt in to our newsletter.
- Legitimate interests – e.g. responding to enquiries about our services.
5. How We Share Your Information
We do not sell or rent your personal data. We may share it with trusted service providers (such as email or hosting platforms) who help us run our website and communications, but only to the extent necessary.
All third-party providers we use are GDPR-compliant.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Improve your experience on our website.
- Analyse traffic and usage trends.
You can manage your cookie preferences through your browser settings.
7. How We Store and Protect Your Data
We take appropriate security measures to protect your data against unauthorised access or disclosure. Data submitted through our website may be stored on secure servers hosted by third-party providers such as Webflow.
8. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw your consent at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, please contact us at:
📧 hello@bornwildvans.co.uk
📍 [Insert physical address if applicable]
9. Changes to This Policy
We may update this policy occasionally. If we make any significant changes, we’ll post the updated version on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to get in touch.
Last updated: 29th July 2025
Born Wild Vans Ltd is committed to protecting your privacy and being transparent about how we collect and use your information.
1. Who We Are
We are Born Wild Vans Ltd, a registered company in Scotland (Company No. 14797732). Our registered address is:
45 School Lane, Lennoxtown, G66 7LX, United Kingdom
For any questions about this policy or your data, you can email us at bornwildvans@gmail.com.
2. What Data We Collect
We collect personal data when you interact with our website or contact us. This may include:
- Name
- Email address
- Message or enquiry details (via our contact form)
- Newsletter signup via Mailchimp
We also use cookies to help improve your experience (see section 6).
3. How We Use Your Data
We only use your information for:
- Responding to enquiries you send us
- Sending email updates if you’ve signed up to our newsletter
- Improving our website performance through anonymous analytics
We do not share your personal data with third parties.
4. Where Your Data Is Stored
Your information may be stored in the following tools and systems:
- Webflow – where our contact form is hosted
- Google Workspace – for email communications
- Mailchimp – for managing our newsletter subscribers
All services we use are GDPR-compliant and use secure data storage practices.
5. Cookies and Tracking
We use cookies to:
- Understand how our website is used (via Google Analytics)
- Manage your cookie preferences (via CookieYes)
- Display embedded content such as YouTube videos, which may set their own cookies
You can control or delete cookies at any time through your browser settings or our cookie banner.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct, delete or restrict your information
- Withdraw consent (for example, from our newsletter) at any time
To exercise any of these rights, email us at bornwildvans@gmail.com.
7. Data Retention
We keep your contact form data only as long as necessary to handle your enquiry. If you join our mailing list, your data will remain until you unsubscribe.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.
